We are your all-in-one business solutions provider for outsourced services. Delivering cost efficient excellence in support functions, specialized functions and value to your company.

Information Technology

Our Information Technology services function provides our clients with;
System development and digital enhancement solutions, Consulting,
Networking, and Security solutions focused on efficient and effective
sustainable IT performance improvements.

• Network & Email Management
• Application Development (Scoping, Procurement and Implementation)
• ERP Implementation and Support
• IT Support Services
• IT Consulting
• IT Security Solutions

Procurement

We provide end-to-end automated procure to pay technology
procurement services

• Procurement Strategy Implementation
• Vendor Pre-Qualification / Screening
• Procure to Payment Cycle
• Tender Management
• In Country Value (ICV) Procurement Support
• Contract Management
• Master Data Management (Vendor and Material Master Maintenance)

Marketing

We support organizations by taking full ownership of their marketing
support function, such as:

• Marketing Strategy and Budget
• Marketing Automation & Digitalization
• Digital and Social Media Marketing
• Content Creation
• Inbound Lead Generation and CRM Management
• Creative Branding and Graphic Design Service
• Website Development and Maintenance

Know more about WFC Marketing: www.marketing.workforceuae.com

Finance

Our finance support function delivers an end-to-end cost-effective and
automated transactional finance platform focused on efficient paperless
invoices to pay management and bill to receivables processes and systems.

• Financial Accounting System and Platform Design
• Accounting Policy and Procedures Development and Implementation
• E-invoicing and Customer Billing including QuickPay Payment Services
• Credit Control and Debt Collections Services
• Business Expense Processing
• Financial Management Reporting and Budgeting
• VAT Registration including Compliance Reporting
• Strataware System Qualified Accountants dealing with Owners Association Management

Contact Centre

Our 24/7 contact centre provides a vital customer interaction channel for
our key clients. The team of customer care agents handles calls, email,
webchat, and social media communications, ensuring the highest levels
of customer support services.

• Inbound and Outbound Customer Call Handling
• Email Support Handling
• Live Web chat, Social Media Chat & Web form Support
• Customer Relationship Management (CRM) and Lead Capturing
• After Sales Service Management and Customer Satisfaction Surveys